FAQs About The Course


Here they are:

QUESTION: What exactly are included in the registration fee?

ANSWER: Your registration fee pays for your attendance to the 2-day workshop which is an international course of the International Labour Organization (ILO) Impact Insurance Facility and the Insurance Institute for Asia and the Pacific (IIAP). The fee also covers seminar materials, snacks, a seminar kit, and a certificate issued jointly by the ILO and IIAP.

QUESTION: When should participants fly in to Vientiane, Laos?

ANSWER: Participants should fly in before November 20. The Providing Microinsurance Responsibly Course will formally start on November 21 and end on November 22. You might extend a night or two to fully enjoy Vientiane, Laos.

QUESTION: Do you give group discounts?

ANSWER: Upon request. Please contact them directly by sending a note through the Contact Us form.

QUESTION: When is the last day of registration?

ANSWER: Registration will end on November 3.

A Comprehensive Training

Everything you have ever wanted, is sitting on the other side of fear.


Low income households often struggle to understand how microinsurance products work and how they can benefit from it. In some cases, this is compounded by mis-selling. To serve the market well, microinsurance providers need to develop a more responsible approach to microinsurance provision. This training will explore standards, guidelines and strategies for providing microinsurance responsibly so that clients derive optimum value while providers enhance the long-term viability of their operations.

Course Objectives

  • Distill seven core principles of responsible microinsurance provision
  • Articulate the business case for providing microinsurance responsibly
  • Discuss standards and guidelines for building a value chain that can deliver microinsurance responsibly
  • Analyse examples of responsible microinsurance design and delivery
  • Apply industry standards and guidelines to make an microinsurance offering more responsible

Target Audience

This training is designed for insurers, distribution channels and aggregators that provide microinsurance to (or are thinking about entering) the low-income market and want to make sure they offer their products in a responsible manner to mitigate reputational risk and other adverse effects while creating better value for customers.


The training consists of ten sessions, each of which covers a different topic. The focus and timing of the sessions are summarized in the table below.  Sessions 1, 2 and 3 provide a definition and rationale for responsible insurance provision. They also provide the context and an overall framework for thinking about how to provide insurance responsibly. Sessions 4 through 8 provide standards and guidelines for implementing key processes in the insurance value chain in a responsible manner. Session 9 gives participants an opportunity to put into practice the guidelines and standards they collect in previous sessions, while Session 10 addresses the structural changes that may be required to implement a more responsible approach to insurance provision



Schedule of Activities

The training is designed to be delivered over a period of two days, with approximately seven hours of content being covered each day. The planned  timetable below is shown:

9:00 – 10:40  First morning segment (100 minutes)

10:40 – 11:00  Morning break

11:00 – 13:00  Second morning segment (120 minutes)

13:00 – 14:00  Lunch

14:00 – 15:40  First afternoon segment (100 minutes)

15:40 – 16:00  Afternoon break

16:00 – 17:30  Second afternoon segment (90 minutes)

Course Certificate

A Course Certificate jointly issued by the ILO and  IIAP will be distributed to all participants who successfully complete the course.


Trainers for this course come from the ILO’s Impact Insurance Facility and the IIAP as part of the capacity building partnership agreement between the two organizations.

How to Register



The registration of participants is now open.

Just download the registration form here.

Fill it up and email to education@iiap.com.ph.

We will get back to you as soon as we receive your email.

Thank you!